Privacy Policy

1. Scope & Responsible Entity

This Privacy Policy describes how AHANA Lifestyle Singapore Pte. Ltd. and its affiliated regional operating branches in Indonesia, India, and the United States (collectively referred to as "AHANA", "we", "our", or "us") collect, store, utilize, and protect business information obtained when you interact with our website (ahana.co), access our digital catalog, submit procurement briefs, or engage our advisory services.

AHANA is committed to compliance with applicable data protection legislation, including the Singapore Personal Data Protection Act (PDPA), the General Data Protection Regulation (GDPR) for European corporate buyers, and applicable international privacy benchmarks.

2. Information We Collect

As an enterprise B2B impact commerce platform, we collect business and professional contact information necessary to service commercial inquiries, prepare line sheets, and coordinate shipments:

• Contact & Identification Details: Name, professional title, corporate organization name, corporate email address, telephone number, and office physical address.
• Procurement Requirements: Project briefs, volume requirements, target delivery dates, custom branding specifications, and destination port criteria.
• Wishlist & Session State: Products and artisan cooperatives added to your sourcing wishlist, and preferred viewing currencies (USD, IDR, SGD, JPY) stored locally on your device.
• Technical Metadata: Browser type, operating system, and IP address for cybersecurity verification and rate limiting against fraudulent automated bots.

3. How We Use Your Information

Information collected by AHANA is strictly utilized for legitimate commercial purposes:

• Responding to corporate inquiries and generating customized wholesale line sheets.
• Fulfilling sample requests, coordinating artisan cooperative batch production, and issuing freight export documentation.
• Processing invoices, banking reconciliations, and payment verification.
• Distributing our quarterly AHANA Impact Insights newsletter, strictly when you have voluntarily opted in via our subscription form. (You may unsubscribe at any time with a single click).

4. Strict Non-Disclosure & Data Protection

We never sell, rent, lease, or monetize your corporate data. AHANA does not disclose client information to third-party advertising brokers or data harvesting syndicates.

Information is shared only with vetted operational subcontractors strictly necessary to fulfill your orders:

• Customs & Logistics Carriers: Courier and freight forwarding partners (e.g. DHL, FedEx, freight brokers) to complete port clearance and doorstep delivery.
• Secure Payment Gateways: Regulated banking networks and payment processors for wire transfers and transaction processing.
• CRM Infrastructure: Brevo / Sendinblue for enterprise customer relationship management, protected with encryption in transit and at rest.

5. Cookies & Local Storage Policy

AHANA believes in privacy-first web design:

• Essential Local Storage: We use browser localStorage solely to remember your active currency selection and sourcing wishlist items between page navigations. This data resides on your own device and is not tracked across the internet.
• No Invasive Advertising Trackers: We do not deploy cross-site tracking pixels, third-party remarketing tags, or intrusive advertising surveillance scripts.
• Control: You can clear your browser storage or block cookies at any time via your browser settings without losing access to browse our catalog.

6. Data Security & Retention

All data transmitted to and from the AHANA platform is encrypted using industry-standard Transport Layer Security (TLS/HTTPS). Enterprise records and procurement briefs are retained only for the duration required to service client accounts, satisfy statutory tax and commercial accounting regulations, and fulfill contractual obligations.

7. Your Rights Under PDPA & GDPR

Corporate representatives and individual buyers have the following enforceable rights:

• Right of Access: Request a copy of the business contact information AHANA holds regarding your account.
• Right to Rectification: Request correction of inaccurate or outdated corporate records.
• Right to Erasure ("Right to Be Forgotten"): Request full deletion of your contact information from our active CRM registers, subject to statutory retention requirements.
• Right to Withdraw Consent: Opt out of email communications or marketing advisories at any time.

8. Contacting Our Data Protection Officer (DPO)

If you have any questions regarding this Privacy Policy, wish to exercise your data rights, or have enterprise compliance inquiries, please contact our Data Protection Officer:

Data Protection Officer
AHANA Lifestyle Singapore Pte. Ltd.
Singapore Headquarters
Email: [email protected]

Related Legal & Governance Documents