Frequently Asked Questions
Common questions on B2B procurement, MOQ structures, international logistics, and circular materials.
Frequently Asked Questions
What is AHANA?
AHANA is an impact commerce platform headquartered in Singapore with offices and presence in India, Indonesia, and the USA. It curates eco-friendly, ethically produced lifestyle goods, raw materials, and circular solutions from majority-world makers, tailored for Corporate, MICE, and Hospitality industries.
How does AHANA ensure the sustainability of the products it curates?
AHANA carefully selects brands and maker cooperatives that adhere to sustainable practices, such as using natural ingredients, eco-friendly and upcycled materials, ethical manufacturing processes, and fair labor practices. The platform aims to create a positive impact on both the environment and maker communities.
What kind of products can I find on AHANA?
AHANA offers a diverse range of sustainable products ranging from home & living, desk accessories, corporate gifting, sustainable apparel, and personal care. Our focus is to offer solutions for the Corporate, MICE, and Hospitality industries.
Are the products on AHANA affordable?
AHANA strives to offer a range of products to cater to different corporate budgets. While some items are premium due to their artisanal nature, there are also accessible options for organizations looking to make sustainable choices without breaking the bank.
Can I trust the quality of products on AHANA?
Yes, AHANA is committed to ensuring the quality of all curated goods. Each brand undergoes a careful selection process to ensure that items meet high standards of artisanship, durability, and elegance in addition to verified sustainability.
How does AHANA support local brands?
AHANA actively collaborates with local brands across majority countries (Indonesia, India, Malaysia, etc.) and is always on the lookout for businesses and communities willing to make a dent in conscious consumption. Our supply chain advisory helps partners achieve better designs, products, logistics, and production processes.
Does AHANA ship internationally?
Yes, AHANA ships globally based on your project requirements and relevant customs regulations.
How can I stay updated on new arrivals and promotions?
Subscribe to our quarterly newsletter or follow our social channels for real-time updates on curated lines, new producer partnerships, and case studies.
How can I contact AHANA for further assistance?
Reach out to our customer support and procurement team via our contact form or directly email [email protected]. You can also contact our regional offices listed on our Locations page.
Is AHANA involved in sustainability initiatives or partnerships?
Yes, AHANA actively participates in sustainability initiatives and collaborates with organizations aligned with our mission of advancing circular and equitable commerce.
Are the packaging materials used by AHANA eco-friendly?
AHANA is committed to reducing environmental footprints. Packaging materials for shipping orders are chosen with sustainability in mind, including recyclable, compostable, or upcycled materials.
What payment methods are accepted on AHANA?
AHANA accepts corporate purchase orders, local and international bank wire transfers, and major credit/debit cards.
How does AHANA handle customer feedback and reviews?
AHANA values client feedback and uses it to continuously refine our curated offerings and advisory services. Honest reviews help maintain a transparent and trustworthy ecosystem.
Is AHANA open to collaborating with independent designers or artisans?
Yes, AHANA welcomes independent designers and artisan cooperatives sharing our sustainability values. Submit your portfolio via our contact form or email [email protected].
Does AHANA have a physical store or showroom?
AHANA primarily operates as an online B2B platform and enterprise advisory. However, our partner stockists carry featured sustainable goods in select regional hubs.
What steps does AHANA take to ensure fair wages and safe working conditions?
AHANA places a strict emphasis on fair labor practices. We work closely with makers to guarantee fair living wages, safe working environments, and full compliance with labor laws throughout the supply chain.
Can I request personalized styling or curation advice?
Yes, our sourcing directors offer customized consultation for corporate event favor curation, executive suites, and conference merchandise.
What sustainability certifications do partner brands adhere to?
AHANA partners adhere to recognized environmental and fair-trade standards (e.g. Fair Trade alignment, GOTS, USDA bio-based verification, and UN SDG mappings).
How does AHANA handle shipping carbon footprints?
We offer certified carbon offsetting for all freight shipments through audited Southeast Asian reforestation and community projects. For orders above 5 pieces each in custom gifting, offsets are offered pro-bono.
๐ Terms & Conditions
Review our official B2B procurement terms, pricing denominations, 50% mobilization deposits, MOQ structures, sampling, and non-refundable artisan compensation policies.
View Terms & Conditions โ๐ 2026 Privacy Policy
Learn how AHANA Lifestyle Singapore Pte. Ltd. safeguards corporate buyer information, respects enterprise data governance, and upholds PDPA & GDPR standards.
View Privacy Policy โ